Software retirement is not uncommon in this industry because when new platforms are released, older products built on older technology are retired. We recently discovered that Minotaur competitor Sage is retiring their PFW product as of March 31st, 2014, which prompted us to write this post. Software retirement can mean a variety of things, depending on the vendor.
- In general, software retirement means the product will no longer be sold, updated or supported as of a certain date. This can catch a business off guard and cause a variety of issues. In this case, the product was built using a technology that is no longer supported, but different companies have different reasons.
- The customer can continue to run the software, assuming it continues to work for the business situation. The system will no longer be updated or supported, so you could continue to run it at risk of failure at some point in the future.
- The retirement presents an opportunity to review your software options, and this is typically a good time to do so, rather than leaving it for some point in the future, because a system failure can cause business interruption, where proper planning can prevent such issues.
- Enterprise software implementations could take anywhere from a month to a year, depending on the size of the company. A significant amount of time is also often invested up front to find the right replacement. It can take three to twelve months to find and implement a replacement solution and successfully doing so in time requires you start immediately.
Minotaur continues to support customer systems since inception. We believe that our true value comes from the support we provide customers, using software as a tool to help them achieve what they want to achieve. If you are a Sage PFW user who is in the market for a new system, your further questions can be answered by contacting us directly by phone (1-800-668-1284) or email. More details on the Sage PFW retirement in particular can be found by clicking here. Tweet us @MinotaurERP for further discussion.