In our world of enterprise software for food and chemical manufacturers there are various acronyms used to describe different functions. Here we explain some of the information technology acronyms our customers face.
ERP is the kind of software Minotaur develops and stands for Enterprise Resource Planning software. ERP means software that helps you manage information, documentation and resources. People often refer to this as their ‘system’ as there are often many users connected and working on the same information. Basically, it is software that allows you to run your whole business from one program.
POS stands for Point of Sale and is needed by manufacturers or distributors that sell directly to consumers; if they have a retail counter or retail store. It’s used for recording retail sales.
WMS stands for Warehouse Management System and is the name for the part of the program that helps you manage your warehouse, including raw materials inventory, (WIP) work in process and finished goods. These systems often allow you to store, pick, ship and count inventory, making managing a warehouse simpler and more automated. These systems make lot and serial control programs much easier to administer from one end of the supply chain to the other.
CRM stands for Customer Relationship Management and these programs allow you to track prospect and customer interactions, setting future tasks and follow up, recording contact with customers, complaints, assigning tasks for others in your organization, basically managing the customer and potential customer relationships.
BoM stands for Bill of Materials and is used by companies that manufacture or repackage goods. In food, it is often the recipe or packaging list. For other companies it is formula with assembly instructions. Multi-level BoM means that you can have multiple stages of production that you wish to track separately for calculation of yield or for best managing costs or logical divisions of a manufacturing process. For disassembly manufactures like meat, fruit or vegetable and recycling companies, they take one input and make multiple outputs, so that is a reverse type of BoM.
SaaS stands for software as a service. These programs are offered as a monthly service and accessed over the internet. Minotaur offers a dashboard product which is SaaS, which means you pay monthly for access to the program. This type of deployment has advantages and disadvantages, and works well for programs that need mobility (your executives and sales team need information on the road and on various devices, your plant is always in the same place).